Customer Care Program
At Mason, we care for our customers, and it shows. Look at our Customer Care Program and you’ll see the difference. From the pre-drywall walk-through that’s offered to the customer service and design studio seminars, you’ll feel like part of the team that’s building your home. Our goal is to build the best home possible and to make you – our valued customer – comfortable with the process.
MASON HOMESTM has had a perfect warranty record for 20 years with Tarion, the Ontario new home warranty plan, and the vast majority of pre-delivery inspections have come with a Mason* seal of approval. MASON HOMESTM is there for you even after you move in, with well-trained, responsive after sales service specialists and answers to any questions you may have about your new Mason Home.
Homebuyers Mary and George Hinchliff of Uxbridge, Ont., say, ”Mason offered a variety of models and after visiting their sites at Barrie and Lindsay, we were kindly invited into the homes of existing owners who were enthusiastic in their praise of the quality of the workmanship and expertise exhibited. We decided to buy at Maple Bridge and what we have seen so far in the construction has impressed us.”